Archive for October, 2006

Gourmet Burger Company Doppelgänger

Recently that new burger joint in Brindleyplace, the Gourmet Burger Company, had to change it’s name to the Handmade Burger Company (HBC) which, to me, sounds somewhat less upmarket than “Gourmet”. I did a quick search for “Gourmet Burger Company” and found the “Gourmet Burger Kitchen” (GBK). Just take a look at the menu. If you’ve been to the HBC in Birmingham then you’ll notice some striking similarities…!

Now the two restaurants have quite different colour themes, so I’m thinking that they’re not run by the same people. Also, the GBK has several locations in the south of the country, whereas AFAIK the HBC only has the one location in Birmingham. Perhaps the owner of the HBC has visited the GBK and decided to copy the idea, but further north? Or am I just coming up with crackpot conspiracy theories to fill the void around here? What do you think?

We’re not dead!

Yes, there is still someone here!

A few weeks ago I received a letter from Sky announcing their latest offer for FREE broadband (as I’m already a Sky TV subscriber). At the time I was currently with NewNet, and although the service I’d received from them was flawless I decided I’d rather be a cheapskate and save £18 a month. What a mistake that was. I ordered Sky broadband at the start of September with the promise that it would be active by the 15th of that month. Come the 15th and my NewNet connection is still active and working. Around the 17th my NewNet connection went off, but nothing replaced it. A couple of days later I called Sky Broadband’s “Customer Support” who told me, in broken English, that my order was still awaiting provisioning. Then, a couple of days later, my phone line went dead completely!! I then called BT who could confirm that there was a fault with the line (duh! No dial tone is a pretty good sign that there’s a fault) but they couldn’t repair it until the end of the following week. Fast forward to now: the phone line has been repaired (as of last Friday), so I called Sky again to find out what’s going on and was told that my old order was still “pending cancellation” as, due to the fault with the line, my original order had to be re-placed, however they can’t place the new order until the old order’s status has changed from “pending” to “cancelled”! GAHHHHHHHHHH! Anyway… so that’s the reason for the silence around here. Yes, I can post entries from work, however I don’t feel comfortable doing so. it would be nice if we had some more bloggers around here… *hint hint*!

In summary: if you’re tempted by the latest offers for low-priced broadband from Sky, SAVE YOUR MONEY! Maybe the service will be good when / if it ever goes active, but until then my opinion of the whole deal remains low.

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